WE CREATE WINNING EXPERIENCES
Pay Rate
$16.50 an hour
SUMMARY: To welcome and provide information to guests and team members.
- Serve as an initial point of contact for arriving guests
- Act as a source of information and provide security and/or medical resources
- Maintain general security awareness of organizational assets, including personnel
- Perform repetitive duties and react to incidents, as necessary
- Detect safety and security problems and communicate with security officers
- React to incidents and make appropriate notifications
- Resolve conflict in a professional manner, as necessary
- Contribute to written reports, as required
- Exercise care when handling property assets to prevent loss or damage
- May be required to testify and provide statements for use in judicial and administrative proceedings
IDEAL CANDIDATES HAVE:
Required:
- High School Diploma/GED or equivalent educational experience
- Strong verbal and interpersonal communication skills
- Strong problem solving and conflict resolution skills
- High attention to detail and accuracy
- Ability to remain outgoing and approachable
- High level organizational skills and ability to adapt quickly to changing priorities
- Ability to respond to customer inquiries while remaining pleasant and cheerful
- Ability to enthusiastically and professionally describe property-wide amenities
Preferred:
- Previous community involvement or networking experience; or Previous experience with hotel, retail or restaurant "front of house" guest service; or Previous experience in public safety, security or military
Four reasons why our Team Members have chosen to stick around for 20+ years!
o The People - amazing to work with and to take care of.
o The Benefits - affordable health coverage, no cost on-site clinic, 401(k) and match and so much more.
o The Career - well-paying opportunities to develop and grow with or without a degree.
o The Little Things - Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more!
Treasure Island Resort & Casino 
Hager City, WI 
